Common questions
Why does Wellet cost $10?
Because we don't take venture capital, don't sell ads, and don't sell your data — we need a way to keep the lights on. $10 per loved one is a token of skin in the game, anchored at roughly the cost of one prescription co-pay. Each loved one's record is $10 once, then yours for life. The charge happens after their first hospital connect, so you actually see Wellet working for that loved one before you pay.
Why $10 per loved one, not $10 per family?
Because each loved one is its own record — their own hospital connections, their own labs, their own changes to notice across visits. The work scales with the loved one, not with the family member. A sandwich-generation caregiver helping both parents and an adult child with disabilities pays $30, once, never again. Anyone you invite into a loved one's care circle uses Wellet free for that loved one — the inviter pays for the record, everyone else helps.
When exactly does the $10 charge?
After your first hospital connects for that loved one and their records start flowing in. Adding a loved one is free. Searching for their hospitals is free. You only pay once you can actually see Wellet working for them. On iOS, you'll see Apple's standard purchase sheet at that moment. On the web, Stripe handles it.
I joined Wellet before the App Store launch — do I pay?
Not for your first loved one. Every caregiver who signed up before App Store launch is free for life on the loved-one records they had at launch, or for their first loved-one record if they hadn't added one yet. Additional loved ones added after launch are $10 each, like everyone else — same model, scaled fairly with new work. This is our promise to the people who showed up first.
What is Wellet Pro?
Wellet Pro is a separate product for people doing deep personal work with their own health data — genomic imports, pedigree rendering, hereditary pattern scans. It's pay-per-use because those features cost real compute to run. If you're a caregiver, you do not need Pro. If you're a self-tracker who wants those tools, Pro is built for you.
Can I try Wellet before signing up?
Yes. You can try the live document parser at
mywellet.com/try without signing up. Drop a discharge summary, see what Wellet reads in seconds.
Does Wellet sell my data?
Never. We don't sell, share, or advertise against your health data. The only people who see your loved one's records are the people you invite into the care circle.
Read the full transparency report.
How does Wellet stay sustainable?
Three sources: the $10 one-time charge from new caregivers, foundation grants and mission-aligned partner licenses, and revenue from the separate Wellet Pro product. Wellet does not take venture capital and never will.
Read the build journal.
What if $10 is a hardship?
Email hello@mywellet.com and we will unlock the loved one's record at no cost. No questions, no proof required. Caregiving is hard enough.
Can I get a refund?
Yes. On the web, 30-day no-questions refund. On iOS, Apple handles refunds through their standard window. Email hello@mywellet.com either way.
Who is Wellet for?
Adult children caregivers, spouses caring for a loved one, anyone navigating a parent's or family member's healthcare while holding down their own life. If you've ever found yourself logging into a portal at 11pm trying to remember what the doctor said three weeks ago — Wellet is built for you.